ConsumerLab.com will not sell, rent, swap, or otherwise disclose to any third party any information provided during your subscription registration.

For ConsumerLab.com subscribers, we reserve the right to send subscription maintenance emails, such as order confirmation, renewal/expire notice, and credit card problem notifications, and infrequent Service Alert messages, regardless of the opt-in status. The purpose of the Service Alert messages are to inform subscribers of specific changes that may impact their ability to use our site. We do use certain technologies, such as "cookies," to improve your online experience with our sites. We use these technologies:

  • During the site subscription process, or during any session in which you change any of your subscription information, as a convenience to you — so you can avoid having to enter your username and password on every screen. This cookie is temporary and disappears when you exit your browser.
  • Once during each visit to our site, if you are a site subscriber, as a convenience to you — so you can avoid having to enter your username and password every time you access a subscriber-only area on the site. This cookie is temporary and disappears when you exit your browser. You must accept this temporary cookie in order to gain access to the subscriber-only area on the site. Note: If your browser is set to notify you when you receive a cookie, you'll be prompted to accept the cookie (Yes/No). Please select "Yes".
  • During the sign-in process, you are given a choice to activate a cookie that allows you to automatically sign in from your computer without having to remember your username and password. This is completely optional and is provided for your convenience. If you accept, the cookie will be saved to your hard drive, and will not be used for any purpose other than automatic sign in.
  • ConsumerLab.com may conduct surveys to better understand our users. All survey information is voluntarily disclosed and will not be associated with the individual users. Cookies are used to track what surveys already have been presented, to avoid users from being presented with or submitting duplicate surveys.

We do evaluate site usage by analyzing user information in the aggregate, in a way that does not identify any individual user.

We maintain a secure process for collection, transmission, and storage of subscription registration information. See our Security page for more details.

You can review your subscription information or change your subscriber information or credit card at any time. Go to your Account Profile and follow the instructions there.