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Recalls & Warnings
ConsumerLab.com is keeping you informed with current product recalls and warnings.
Posted June 9, 2020
Six More Multi-Level Marketing Companies Warned for Coronavirus and Deceptive Earnings Claims
The agency sent similar warnings to ten other multi-level marketing companies in April 2020.
Both the FTC and FDA emphasized that there are currently no approved treatments for the virus and have previously stated: "There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure coronavirus disease 2019 (COVID-19)."
Companies that received a warning letter for both health and earnings claims include the following (use the links below to read the full warning letter):
- Isagenix International LLC (Isagenix shakes)
- The Juice Plus+ Company (immune boosting juice products)
Companies that received a warning letter for health claims:
- Youngevity International, Inc. (Healthy Bran and Heart Pak, Healthy Bone and Joint Pak, Immunity Health Pak)
- Vivri USA, LLC
- Plexus Worldwide, LLC (Everyday Wellness Combo, ProBio5)
One company that received a warning letter for earnings claims related to coronavirus: Products were promoted with statements such as "...Anyone who has Covid-19 should have: 1 Healthy Bran and Heart Pak, 1 Healthy Bone and Joint Pak, 1 Immunity Health Pak," "Looks like the SAME probiotics strains and enzymes that are in my ProBio5 are being used to help treat COVID-19 symptoms," and "In the fight against COVID-19 -- Keep moving every day and eating healthy! Isagenix shakes boost your immunity 500%!"
The agencies instructed the companies to send an email to rcleland@ftc.gov within 48 hours of receipt of the warning, describing the specific steps they have taken to correct these violations.
See ConsumerLab's answer to the question: What are natural remedies for coronavirus (COVID-19)? Do supplements like zinc, vitamin C, or herbals work?
For more information, use the link below.
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If you have experienced an unexpected and adverse reaction to a dietary supplement, nutritional product, or generic drug, we would like to hear about it, as we may investigate the problem. Please select from one of these options:
Dietary Supplement or Nutritional Product Problem Report
If you believe that a dietary supplement (e.g., vitamin, mineral, or herbal supplement) or other nutritional product has caused an unexpected, adverse reaction, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their Safety Reporting Portal at https://www.safetyreporting.hhs.gov.
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Generic Drug Problem Report
If you believe that a generic drug has not acted like the original drug, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their MedWatch program at the FDA MedWatch website.
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