Save to favorites
This feature is restricted to active members.
Join now to save favorites and get all member benefits, including over 1,400 reviews.
Join NowAlready a member? Sign in here.
Recalls & Warnings
ConsumerLab.com is keeping you informed with current product recalls and warnings.
Posted December 8, 2020
FTC Sends Refund Checks to Consumers of Deceptive Joint Pain Supplement Synovia
On December 1, 2020, the FTC announced it is mailing 13,221 checks totaling nearly $775,000 to consumers who bought Synovia, a supplement intended to treat joint pain and arthritis. The product was marketed with misleading claims and phony testimonials, such as a fake quote from a customer who said he "gave away his walker" after using it. The refunds are being distributed as part of an December, 2019 settlement with A.S. Research, LLC.
The FTC noted that recipients should deposit or cash checks within 60 days. It also reminded consumers that the FTC never requires people to pay money or provide account information to cash refund checks. Each check amount is $58.60.
See ConsumerLab's Joint Health Supplements Review for tests of related products, including glucosamine, chondroitin, MSM, and Boswellia.
For more information, use the link below.
See Related Warnings:
Joint Supplement Synovia Was Promoted With Phony Testimonials, Says FTC
FTC Sends Refund Checks to Consumers of Deceptive Joint Pain Supplement
FTC Files Complaint Against Two Supplement Companies for Deceptive Marketing
NutraClick to Pay $1.04 Million for Illegally Billing Consumers
FTC Sends Refund Checks to Consumers of Deceptive "Free Trial" Scheme
Report a Problem
If you have experienced an unexpected and adverse reaction to a dietary supplement, nutritional product, or generic drug, we would like to hear about it, as we may investigate the problem. Please select from one of these options:
Dietary Supplement or Nutritional Product Problem Report
If you believe that a dietary supplement (e.g., vitamin, mineral, or herbal supplement) or other nutritional product has caused an unexpected, adverse reaction, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their Safety Reporting Portal at https://www.safetyreporting.hhs.gov.
Please complete the form below as accurately as possible. You may need to check the label on the product.
Thank you for submitting your report.
Generic Drug Problem Report
If you believe that a generic drug has not acted like the original drug, we would like to know about it. We are collecting and organizing this information and may publish it. We might test the product in the future. You may also want to report the problem to the U.S. FDA through their MedWatch program at the FDA MedWatch website.
Please complete the form below as accurately as possible. You may need to check the label on the drug.
Thank you for submitting your report.
