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OTC hearing aids

Answer:

There are three main types of hearing devices in the U.S. – prescription hearing aids, over-the-counter (OTC) hearing aids, and personal sound amplification products (PSAPs). In short, all three can amplify sound, but there are pros and cons to each, and only the first two are specifically for people with hearing loss and allow for improving hearing of specific ranges of frequencies.

Note that people with severe hearing loss who can neither hear nor discern conversation, as well as children and people who are cognitively impaired, should only consider prescription hearing aids. Also, it is best to be checked by a medical doctor before you decide on which type of hearing device to purchase, in order to rule out simple fixes (like earwax) or underlying medical issues that can be addressed, particularly if your hearing loss has come on recently, you’re having pain in your ear, hear ringing or buzzing, or you’re experiencing vertigo.

Sign in as a member for details about these three types of hearing devices, including the pros and cons of each (including cost). Also, find out how self-fitted OTC hearing aids (such as Lexie Lumen) compare to those fitted by an audiologist, and learn how PSAPs (such as Sound World Solutions CS50+, Soundhawk, Etymotic BEAN, Tweak Focus, and MSA 30X Sound Amplifier) compare to a prescription hearing device.

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61 Comments

Herbert19994
July 12, 2024

I have had trials on Widex, Starkey, and Phillips through Costco. My main desire is to be able to listen to music, either live, or reproduced on my high end audio system at home. All distorted the music. Are there older musicians out there who want to be able to better hear music, without distortion. Have you found any hearing aids that will do this?

Kevin8609
November 07, 2023

I am in Australia. I went to a Private Clinic - their main concern was selling me a $10,000 set of hearing aids. I decided to try the entry level that is provided by Govt to a value of $1500. They did help however useless in background noise. I went to Costco and had good service and I paid $1,999 for a set of Phillips - much better - early days still getting them tweaked

Olin19985
July 12, 2024

I purchased Costco brand just over 6 years ago. Had several adjustments and saw little benefit so gradually quit using them. Used True Hearing through my insurance, paid $800 for a pair of rechargeable units and have had them over 6 months now, use them daily. Much more satisfied that I ever was with the $1500 Costco units

Denice R8608
November 07, 2023

I have a pair of Oticon hearing aids that are now going on 7 years. I used an audiologist and she did excellent work fitting me and testing me every year. This year, not wanting to pay another $5800 for an oticon pair, I joined Costco and got a pair through them. Paid $1500 and had to return at least 5 times over the summer to be fitted better. I will admit that I do prefer my older hearing aids and that the quality of my Costco cheaper ones doesn't quite equal my old Oticon. I wish that the higher end sellers would reduce prices making it more affordable for many. Unfortunately, I have not seen much motivation to do so and my old audiologist continues to contact me to buy another pair. The price range is between $5800 to $8000 per pair.

Karin8605
April 28, 2023

I have the Phonak B90 model that cost me $3798. I have had these for about 5 years. I have moderately-severe sensorineural hearing loss . Even though I received these expensive hearing aids I cannot understand everything on TV or understanding people when in a restaurant or multiple people talking. I also purchased the remote mic. The mic did not help with understanding TV. So I am looking for other hearing aids with newer technology that could help. I had the audiologist give me a copy of the Audiologic report. I decided to check out Costco for newer HA. The person at Costco checked my hearing and gave me a report. It did not match the audiologist report done within 1 week ago. I tested the hearing aid at Costco which was also a Phonak HA but I could not hear any better with them than what I had. I don't think the person that checked my hearing was as proficient as the audiologist. I don't think he programmed the Hearing Aid correctly. If I get a Hearing Aid at Costco I would first get a Audiologist Report to make sure that the hearing aid is programmed correctly. I then decided to try another newer Phonak Audeo Lumity - cost $7950. I tried them for less than 30 days and took them back. They too did not help my hearing any better than what I currently have. I looking for other hearing aids. I found that some of the expensive HA only have one year warranty. I have had to get some repairs with Phonak but did not have to pay for any repairs. Hearing Aid costs are just outrageous for very hard of hearing people. I am hoping I find some hearing aids that are less expensive and are better than what I have. Disclaimer: I have no financial interest in this or any competing product.

Nancy8607
November 07, 2023

Do you use the Phonak app? I can adjust to different programs on my phone depending on what I am doing AND I can make my own. I want to turn the volume of my hearing aids down when I blast music to the outside world in my car. I LOVE them! This is my 2nd pair and I chose Phonak because of the app.

Katherine8602
April 18, 2023

Having had a hearing loss since a child, I have worn aids all my life. My loss is primarily a conduction loss, but now that I'm 75, I have some nerve loss also. I accidentally stumbled on Shokz, which sells bone conduction headsets. My partner and I both have two, so when one needs charging, we can switch immediately to the other.
We can watch/listen to our computers or phones without disturbing the other. Plus, we can still hear music or each other.
It's a fabulous product (I have no financial interest), and I am starting to see some knock off copies.
Someone needs to invent a version for TV listening.

Anthony8603
November 08, 2023

Mine is a question rather than a comment.... I have Oticons but am most interested in the potential for using Shokz (or other) bone conduction earphones. But I don't understand how these can be used for speech; I thought they only worked with music. Do you use a microphone to pick up speech (and music, come to that) plus an amp of some sort that transmits the result to the earphones?

John8589
March 11, 2023

As a Licensed Hearing Specialist for over 20 years my advice on Hearing Aids is, stay away from OTC, they may over amplify some sounds and cause a hearing loss, and they are not fit to your individual loss. You are buying them with out any information on, fitting, programming, if they get lost, or defective, or need repair.
COSTCO is cheap but it treats Hearing Aids as a commodity instead of a Medical devoice, try to get service after the sale.

Go to an Audiologist or Licensed Hearing Specialist that you feel comfortable with and get a proper hearing test and the right hearing aids that fit well and are programed to your hearing loss. Hearing aids are ONLY as good as the Audiologist or Licensed Hearing Specialist who fit them.

Edward8591
April 18, 2023

Because of price gouging over the last MANY years, audiologists have no one to blame but themselves for the surge in OTC products. For the majority of those with hearing deficits, OTC hearing aids provide a solution never before made available to them.

Ange8598
April 18, 2023

Valid perspective, but what about those of us with mild hearing loss? My last audiology report showed my loss was too slight for prescription hearing aids to be prescribed, but it was bothering me in day to day life. I'm aware of the literature showing that even slight hearing loss can have a detrimental effect on brain function and I didn't want to wait until I "qualified for prescription hearing aids) has made a noticeable difference in quality of life. I also noticed wearing them seemed to correlate to fewer word finding problems for me. The improvement in both hearing and word-finding has been noticed by my family too.
I do fine with these on the phone, and also with over the ear headsets for Zoom calls.
I'm due for another hearing test and perhaps I'll qualify for a audiologist-fitted prescription hearing aid. But for now, I'm sticking with my OTC Eargo 6 hearing aids. I have no financial interest with the brand or competing interest in another brand. I'm mentioning it here because it was helpful to me to read real-life experiences when I was making up my mind about OTC aids. There is very good phone support for them, some customizability via a phone app, and the ability to program them for my hearing profile with an online audiologist at the company.

Ronald8593
April 18, 2023

I get very good service from Costco before, during, and after the sale.

Stephanie8600
April 18, 2023

I purchased a hearing aid at Costco and I thought the service has been great. The hearing aid itself has been helpful and I'm glad to have it. It was only $800, which to me is still expensive, but I only needed one.

Andrew8597
April 18, 2023

I totally agree that the before and after sales service at Costco was excellent. I have had one of their hearing aids for three years, and Costco still has excellent service.

Eileen8592
April 18, 2023

My husband went to an audiologist and was quoted almost $6000 - and nothing is covered by our insurance. Sometimes when we’re not rich, we have to make do. And the pair he got from Amazon for $70 is helping tremendously.

Katherine8599
April 18, 2023

I agree with Ronald ... I've gotten very good service from Costco before, during, and after the sale. I've bought from them for many years. They have better knowledge and service than the current hearing specialist/broker I'm using. My current insurance would only allow me to go to a broker and not Costco. Plus their prices for molds are much better and I get free tubes when needed, unlike when I had to deal with traditional hearing aid sellers.

Richard8590
April 18, 2023

I had two sets of hearing aids from a licensed audiologist. They worked great. I then went to costco for my 3rd set. Equal service and much better pricing and all followup adjustments are free as are all supplies except batteries. Got same brand i had from audiologist, Phonak. Event the testing and equipment used was the same

Paul8595
November 07, 2023

Eargo hearing aids are great. Invisible, rechargeable, 1% distortion (Consumer Reports), excellent service

kevin8594
November 07, 2023

Your comments about Costco do not describe my experience — post sale they were very helpful in fine tuning the devices to my particular needs

hiles
July 13, 2024

I have had a pair of Phonak Audeo P90-R for almost 3 years. The app is great. Software updates every year - this has improved both TV and particularly Restaurant hearing. Fitted in Australia by a company called Spec Savers. $5,500 (Aus) including recharge unit, Very happy.

Lloyd8584
October 09, 2022

james - i went to costco for hearing aids cause I was a member. The brand I purchased was "Resound" (not cheap). It has an app called smart 3D. you can do a lot of adjustments with your cell phone. Lately I have trouble understanding conversation in a group or when im more than 3 ft from a person even though the volume is increased.
They tested me in their lab and determined that I mix up words.. whatever that means and suggested I try something that helped some people correct that problem which is reading aloud from an article or book at least an hour a day.
Has anyone ever heard of this or do I have the wrong hearing aids.

Katherine8586
April 18, 2023

You could have the wrong brand for your needs. Costco gives a 90-day window of return where my new specialist broker only gave me 30 or 45 days, I don't recall.

Lynn8587
April 23, 2023

If there is noticeable change in your word recognition scores you may need a more diagnostic exam. I would suggest you visit a licensed audiologist for more diagnostic
testing. You may need a medical referral after that based on those results. I am an audiologist that works with a medical team.

Kathleen B.8585
November 07, 2023

From your comments about what the hearing aid dealer told you, it sounds as though you have aural dyslexia...I'm not a hearing professional, I taught foreign languages for 22 years and found that some people could not hear words/sounds in the proper order. I believe there is some literature on this subject somewhere. Wish I could quote a source for you.

Ken39
September 05, 2022

Costco is the best place I have found to buy prescription hearing aids because they are more affordable there. They have their own brand plus at least 4 other brands. Their hearing aid specialists do not work on commission so they have no incentive to sell you a hearing aid that will not help you.

I purchased my last 2 pairs of hearing aids from Costco & have no financial links to them beyond being a member. The reason I became a member was to buy their hearing aids.;

Patrick8583
April 18, 2023

Hearing aids through Costco can be pretty good devices. HOWEVER, hearing aids need to be programmed to the patient’s hearing loss, determined by a series of hearing tests performed by the Costco employee. I’ve heard there are widely different experience and competency levels between different Costco personnel, so it’s sort of a crapshoot situation for the customer. Potential Costco customers should be very cautious and skeptical.

Cindy8582
April 24, 2023

I have Menieres Disease. I have hearing loss due to tinnitus. I purchased mine from Sam’s Club. Initially, the woman who sold me didn’t have a clue what she was doing. She fitted me for two (found out later I only needed one) & all she did was amplify sounds. It did nothing for clarification. Two hearing aids were close to $3,000. After 5 months of trying to get adequate programming, I spoke to another person in the office who had extensive training & knowledge. He made several recommendations one being, getting a refund for one hearing aid. I had to speak to their main office. With this young man’s recommendation, they issued the refund. Most importantly, I finally have a hearing that actually helps. So I agree, going to Costco or Sam’s, you need to make sure they are experienced & well trained. It’s a crapshoot. They do give you 6 months to decide if it’s going to work for you with a full refund.

Judith8576
September 02, 2022

I have two Oticon prescription aids, each $2400. The aids supposedly have many features and smart technology. The problem has been....no audiologist (even those trained by Oticon) know how to correctly program them. It's been a total failure for me and I now use them just like an OTC aid. A complete waste of money! If Oticon doesn't hold their sellers accountable for being proficient, people should go to OTC!!

Nanci8578
November 30, 2022

I have two Oticon hearing aids that cost around $2,000 each over 12 years ago. They were fitted by an excellent audiologist. I had my hearing re-tested and the hearing aids cleaned and adjusted before I moved. He even gave me some data sheets to take to an audiologist here when I needed them readjusted. I haven’t done that since I’m retired and no longer need them in meetings. I only wear them to watch television when there are a lot of soft, women’s voices, or if I want to watch TV late at night and my husband has gone to bed and I think that the TV in the next room might be a bother. I turn the TV down and put in my hearing aids. I should probably have them adjusted again but they are still working okay enough for me. I agree that a good audiologist and someone who works with the brand you buy, is important. I chose the brand oticon after research and then chose the audiologist who specialized in using them.

I have no financial interest in Oticon. When I bought these, I bought one hearing aid at the end of one year where I worked, and the second one at the beginning of the next year so that I could use HSA money.

Ariella8577
April 23, 2023

My husband had oticon hearing aids for over $3,000 and they never got the adjustments right. He was tested, fitted, and they were adjusted at a teaching college where they are teaching students, so you would think they'd know what they're doing. I'll need them soon and I'm planning to go to Costco since I've heard such great feedback from people.

Barry8573
December 27, 2017

I have been using both the SoundWorld solutions for a few years. The CS50+ is great for phone calls on my iPhone, but for most people a little Nerdy in how it looks. But at 77 I gave up on trying to look cool a long time ago. I am an electrical engineer which may tell you something. My wife has some more expensive ones from Costco, but screwing around with tiny batteries and cleaning them all the time is not for me. The CS50+ has a big rechargeable battery that goes behind the ear and is held on with magnets, very cool. That battery and it’s spare magnetically snap onto its charger every night. The battery last about 12-14 hours, so you rarely need the second one. I love going for walks and listening to Audible.com books being read to me or in the car while driving. It is a little fragile, remove before you pull your T-shirt over you head, but the gel type of super repairs. Or you can mail to SoundWorld.

On rare occasions I use the other one, in my other ear, like watching a movie with foreign accents. It’s a little more money cause they, SoundWorld, got the hearing aid certification for it. Can’t use for phone calls but okay for listening to books. Have fun. ;-))

Marlyse8567
August 14, 2017

I bought prescription hearing aids at Costco (in Australia). The professional services offered by their audiology centre are second to none. Apparently the devices sold under their Kirkland brand name are high-end Siemens ones. But they retail about 70% cheaper than at independent audiologists. Well worth becoming a Costco member, if you're in the market for a hearing aid.

Diana8569
December 27, 2017

Good to know! Thanks!

Cindy8572
September 02, 2022

Did that as well & totally agree with you! Cosco is the way to go for hearing aids!

Janet R8570
September 02, 2022

I guess quality has gone down since then. Both my parents bought hearing aids at Costco. Both sets completely stopped working within a month of the warranty expiring. Even when they were working my parents were not satisfied with them, so over $4000 wasted. Disclaimer: I have no financial interest in this or any competing product.

Francoise8571
September 05, 2022

Ditto! Have had only the best in service and hearing products for 14 years from Costco.

Larry8568
April 18, 2023

Costco has been exceptional with service. My wife raves over them, wears them except sleeping and about $1,700 for the pair. The technical person was exceptional. They are about 5 years old and still great.
Several of our friends do not wear their hearing aids from other locations because of noises and fit and we converted a couple of them with good results.
OTC hearing aids have their place when $1,700 is too expensive.

Virginia8566
August 13, 2017

If you have had difficulties finding a hearing aid that works for you, it's important to distinguish between hearing aid sales people and audiologists. Some sales people are very capable. Others are not. A state license doesn't ensure that an individual knows anything.
An audiologist has either a Masters degree or a Doctorate in audiology. You may want to check with your Primary care MD for a referral or if you have had to see an ENT MD, they may work with an audiologist they can refer you to. Good Luck!!

Carl8564
July 07, 2017

I am a 92 year old classical clarinetist the plays the entire clarinet family including the basset horn. When my hearing needed assistance I consulted with other clarinetists and found that the in the ear aids pick up bone vibration created by the reed/mouthpiece and I need an on the outer ear aid. I found the MDHearigAid AIR the best. It has four different settings for different hearing situations and the volume levels can be adjusted for each at a cost of $350 for one or $600 for a pair and $700 for a pair and a year’s supply of tube tips , batteries and a Protection Plans.

Michael8565
April 18, 2023

How is it on the cell phone?

Beverly8560
July 06, 2017

Are the prices in the comparison chart for a pair or for a single hearing aid?
When my hearing diminished 10 years ago I purchased prescription hearing aids (both ears) for about $3000. They did not work for me. The loud sound dampening wasn't quick enough to prevent painfully loud sounds (babies screaming, plates dropped in a restaurant, etc.). I also could not hear phone conversations well with them (better without them). Because of the expense, I wasn't willing to try other hearing aids. It's great to know that the PSAP's are much less expensive as well as possibly effective.

ConsumerLab.com
July 06, 2017

Hi Beverly -- The prices are for single aids.

bette8563
October 16, 2018

Your audiologist should have adjusted the automatic gain control to prevent the sound from getting too loud. This is part of the "hearing aid fitting" process. You may want to look into going to the audiology clinic of your local university or hearing and speech agency where they teach audiology or have an audiology clinic. I have worn hearing aids for about 52 years, starting when I was about 9 years old. It takes a while to adjust to hearing again after not hearing for a while. Every time I got a new hearing aid or had one fixed or adjusted it took me about 1-2 weeks to get used to hearing things I had not heard in a while. I would get a headache for a few days. I called it "charlie horse of my brain" getting used to hearing new sounds. However, the sound should not be painful. You may be able to take your current hearing aids to a clinic at a university or hospital and a new audiologist may be able to adjust the sound so you are not experiencing discomfort. Or a new audiologist where you bought them may be able to adjust your current aids. It is great to know that lower priced personal sound amplification products (PSAPs) like the ones rated here are now available. This is a great service to the very many people who now need or will need a device to help them hear. If you have more than a moderate hearing loss, I think you will need to visit an audiologist. The PSAPs now becoming available for sale work for mild to moderate hearing loss. Hearing is important to maintain contact with your world and to avoid loneliness and feelings of isolation. I hope you do well.

bette8562
October 16, 2018

When you get a hearing aid, make sure the audiologist includes a telecom in your hearing aid. This will help you hear so much better on the telephone and with using many of the assistive listening devices available today. Also ask about Bluetooth capability.

Lynne8559
July 05, 2017

I believe there are two sources of problems, the ear and the brain. Hearing aids can help the first but not the second. I paid $6000 for two Audiology hearing aids and hear only slightly better because my hearing loss is brain centered.

Shelley8556
July 05, 2017

Your stated limitation to this study, that it "was a controlled environment which may not represent all real-life auditory settings" is a big deal. My mom tells me over and over that while she's in the audiologists office wearing her hearing aids she can hear fine. Once she's out in the real world her very expensive hearing aids are often not useful in many situations. She cannot hear well in crowded noisy rooms, or if a person is not directly facing her in a quiet room, or in other uncontrolled situations where noises come from many directions, or where volume is not the problem. In her apartment on the 16th floor, the sound of sirens from below is excrutiating. It's clarity not volume that she lacks. She has tried several brands of hearing aids and all have those same problems.

Mildred8558
July 06, 2017

I went back weekly until the settings were right for me. I have 3 programs on mine all I have to do is hold down the little "TRIGGER" on one of them and it changes both. The brand is Liberty Hearing Aids from Sams Club and the audiologist is great. Any time I have a problem or just questions I go in and they take care of me.

JAMES8557
August 13, 2017

I, too, have the same problem with even the slightest background sounds. I think the term 'Hearing AID" means that they only AID in hearing. Far from replacing the lost hearing. I've had three different HA's over the past 9 years and they may add some new tricks like smartphone control but none are any better at solving my basic hearing loss- that is identifying the words.

Karen S Johnson, MD
July 05, 2017

I've used MDHearingAid for years and have been very satisfied with the cost and quality.
Karen S Johnson, MD

Louise8555
July 10, 2017

I am curious about the MD Hearing Aid and wonder what the reviews are on it,

Thank you,

louiseCF226@gmail.com

Frank8553
July 05, 2017

David15245, what hearing aid did you buy that you got such satisfaction with? I cannot make a decision without input of satisfied consume r. Thank you for information. Frank

David8543
July 05, 2017

There is more to hearing aids than just amplification. In my case I diminished a variate of of sounds, including low high and treble tones. Without my prescription hearing aid, I feel like I'm sitting in a empty 50 gallon barrel. I had my hearing tested by a real ear MD and took my prescription to a number of hearing aid sellers for the best price and quality of sound.. There is jungle out there when it comes to buying hearing aids. Its the best thing I ever did for myself,everything sounds so natural, music sounds much better, the voices of other people sound so much better. I did try a sound amplification hearing device and all it did was just amply what I was already hearing, like sitting in a bigger 50 gallon barrel.

Jan8549
July 05, 2017

Thanks for such a good comment. Could you say what you ended up with that worked so well for you?

Regine8550
July 06, 2017

I can relate to David. Best thing I ever did. Phonak is a really good brand. The higher end hearing aid helps stream in situations where hearing is difficult (restaurants, group gatherings). As David said, there's a jungle out there. Important to find a good audiologist who can adapt your hearing aid to your needs.

Regarding finance, there is a medical credit card that you can apply for (Care Credit), which helps you pay back without interest for a year.

Good luck. I would be much more isolated without my hearing aids. I'm glad I didn't settle for cheapo ones.

Charlene8552
July 05, 2017

I would be interested also with which hearing aids you ended up with?

Paul8551
July 05, 2017

I agree with the comments on being in a barrel even with costly hearing aides. David failed to tell us which hearing aide helped. Could he please tell us?

suzanne8544
July 05, 2017

I too would like to know what brand/model you went with. Thanks.

David8545
July 05, 2017

i have been quite pleased with a relatively low end Widex dream pair (that doesn't mean it was cheap, but our company's health insurance plan covered the set.) I have a moderate amount of high frequency hearing loss and the four frequency bands are sufficient for my needs. We're not in/among crowds so the problems with auditory discrimination in a environment with a mix of voices doesn't apply. But the effects are very noticeable in certain other settings: outdoors in the woods where much more of the "high end" natural sounds emerge - leaves rustling, some types of bird activity; also in movie theaters where it's quite interesting to turn the aids on and off and hear how much more is going on with the aids working.

Mary8547
July 05, 2017

Yes, please tell us what brand you use, David! Thanks!

David8548
July 09, 2017

The aids were Widex Dream 330s - i got them through the audiologist I'd been referred to. But though i'd probably have gotten them if I hadn't had good health insurance through my employer - it would have been an expensive purchase. Why "eyes/ears/teeth" aren't considered part of basic health care plans by default I don't know. You CAN get a small device that allows the user to alter settings via bluetooth - which i do not have; otherwise settings need to be changed by a provider.

Paul8541
July 05, 2017

Perhaps the best non-prescription hearing aid is the EARGO PLUS.
I own it and it is remarkable in several respects: most older people have high frequency loss. The Eargo sits in the ear canal suspended by fine plastic filaments. This allows low frequency sound to pass directly. Thus the amplifier need only amplify the high tones. This allows the hearing aid to be minutely small and fit entirely in the ear.

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